Modern building with angular concrete walls and vertical rust-coloured metal accents under a clear blue sky.
AI FOR ARCHITECTURE & DESIGN

THE CHALLENGE

Gendo AI (generative AI tool for architects/interior designers) launched without product documentation. Internal teams struggled to communicate. Users couldn't unlock full platform capabilities. Developers and designers weren't aligned on features.
DELIVERY

Complete Interface Manual in Notion. Structured documentation covering all features and functionality. Clear, accessible language for technical and non-technical users. Documentation framework that improved foundational code.

Gendo Interface Manual homepage showing navigation menu with sections for Guides, Panels, Tools, and Other, and an introduction about Gendo AI as an AI co-pilot for architecture.
Screenshot of the Gendo.ai Studio Interface manual page showing tags, navigation links, and an overview section describing the AI-powered interface components.
Screenshot of Gendo Spaces webpage showing a dark interface with a menu button, tags, navigation links, and a credits bar with account upgrade option.
Screenshot of Gendo Interface Manual's Prompt Guidance page explaining tips for effective prompting including being descriptive, using keywords, and prioritizing information.
PRODUCT DOCUMENTATION

MY ROLE

Solo documentation architect. Analyzed new AI product category with no existing templates. Built structured system that served both internal teams and end-users.

Hamish clearly knows what he's doing! He dove straight into our product documentation with an experienced eye and clear direction. Ours was a whole new kind of generative AI product, and yet Hamish helped us with thoughtful, well structured documentation which has already proven an tremendous asset. A pleasure to work with, and I couldn't recommend him enough.

George Proud, CEO

Gendo Interface Manual webpage showing Input Types section with a dark theme and a top banner featuring overlapping images of architectural designs.
Dark theme interface of Gendo.ai with navigation buttons on the left, a credits panel on the right showing an individual plan with 100 credits remaining, and a central workspace grid.
GENDO INTERFACE MANUAL

THE OUTCOME

Documentation directly improved foundational code quality. Enhanced designer-developer communication. Increased user adoption and feature understanding. Created reusable framework for future product updates.

Screenshot of Gendo Interface Manual home page with sections for product documentation, guides, panels, tools, and other resources on a dark-themed web layout.

Hamish Duncan runs HUX, a design systems practice in Bristol, UK. He teaches operator-led no-code workshops for teams who need to scale without chaos. Before design systems: professional snowboarder. Spinal injury 2004. Shift from momentum to structure. 16 years building systems that hold—Hargreaves Lansdown (1.7M users), brand architecture, technical implementation.

Build at the speed of thought.

BOOK AN INTRO