AI FOR ARCHITECTURE & DESIGN

THE CHALLENGE

Gendo AI (generative AI tool for architects/interior designers) launched without product documentation. Internal teams struggled to communicate. Users couldn't unlock full platform capabilities. Developers and designers weren't aligned on features.
DELIVERY

Complete Interface Manual in Notion. Structured documentation covering all features and functionality. Clear, accessible language for technical and non-technical users. Documentation framework that improved foundational code.

PRODUCT DOCUMENTATION

MY ROLE

Solo documentation architect. Analyzed new AI product category with no existing templates. Built structured system that served both internal teams and end-users.

Hamish clearly knows what he's doing! He dove straight into our product documentation with an experienced eye and clear direction. Ours was a whole new kind of generative AI product, and yet Hamish helped us with thoughtful, well structured documentation which has already proven an tremendous asset. A pleasure to work with, and I couldn't recommend him enough.

George Proud, CEO

GENDO INTERFACE MANUAL

THE OUTCOME

Documentation directly improved foundational code quality. Enhanced designer-developer communication. Increased user adoption and feature understanding. Created reusable framework for future product updates.

Hamish Duncan runs HUX, a design systems practice in Bristol, UK. He teaches operator-led no-code workshops for teams who need to scale without chaos. Before design systems: professional snowboarder. Spinal injury 2004. Shift from momentum to structure. 16 years building systems that hold—Hargreaves Lansdown (1.7M users), brand architecture, technical implementation.

Build at the speed of thought.

BOOK AN INTRO